How does the working memory model explain short-term memory?
The working memory model: central executive, phonological loop, visuo-spatial sketchpad and episodic buffer. Features of the model: coding and capacity.
Covers AQA 4.2 the working memory model (Baddeley and Hitch): central executive, phonological loop, visuo-spatial sketchpad and episodic buffer, with coding and capacity.
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What this dot point is asking
AQA wants you to describe the working memory model (WMM) and its components, including their coding and capacity, with evaluation. The exam skill is to describe all four components with their sub-parts, to use dual-task and case study evidence, and to note that the WMM explains only short-term (working) memory.
The components
The working memory model was developed because the multi-store model's single short-term store was too simple to explain how we can carry out two tasks at once. Baddeley and Hitch proposed that working memory is an active processor with several components. The central executive is the most important: it is the attentional control system that decides what we attend to and allocates resources to the other components, which act as its slave systems. It has a very limited capacity and, crucially, does no storage itself. The phonological loop deals with auditory and verbal information and has two parts: the phonological store (the "inner ear") that holds spoken words, and the articulatory process (the "inner voice") that allows maintenance rehearsal. The visuo-spatial sketchpad handles visual and spatial information and likewise splits into a visual cache (storing visual data) and an inner scribe (recording the arrangement of objects in space). The episodic buffer was added by Baddeley in 2000 to fill a gap in the original model: it is a temporary store that integrates information from the other components into a single sequence and links working memory to long-term memory.
Coding and capacity
Each component codes information in a specific format, and this difference in coding is what allows two tasks to be done simultaneously if they use different components. The phonological loop codes acoustically and is limited to roughly two seconds of speech, which is why a longer list of words is harder to rehearse (the word-length effect). The visuo-spatial sketchpad codes visually and spatially, with a limited capacity of around three to four objects. The episodic buffer also has a limited capacity, around four chunks, but unlike the other slave systems it can code across formats, integrating visual, spatial and verbal information into a unified episode. The central executive itself has no storage and a very limited capacity.
Evidence
Dual-task studies show two tasks using the same component (e.g. two visual tasks) interfere, but tasks using different components do not, supporting separate stores. The patient KF had poor verbal STM but intact visual STM, supporting separate sub-systems.
The evidence for separate components is strong. Dual-task studies show that participants struggle to do two tasks that draw on the same slave system (two visual tasks, or two verbal tasks) because they compete for the same limited resource, but they can do one visual and one verbal task together with little loss, exactly as the model predicts. Clinical evidence comes from the patient KF, who after brain damage had a very poor verbal short-term memory but an intact visual short-term memory, which a single unitary STM cannot explain but the separate phonological loop and visuo-spatial sketchpad can. The model is therefore widely regarded as a better account of short-term memory than the multi-store model. Its main limitations are that the central executive is the least understood component, vaguely defined and probably itself more than one system, and that the WMM explains only working (short-term) memory, not long-term memory, so it is a model of one part of memory rather than the whole.
Exam-style practice questions
Practice questions written in the style of AQA exam questions on this dot point, with worked answer explainers. The year tag is the paper they imitate, not the source.
AQA 20194 marksOutline the role of the central executive and the phonological loop in the working memory model.Show worked answer →
A 4-mark item (about 2 AO1 each). Markers want the function of each component.
The central executive is the attentional control system that directs attention and allocates processing resources to the other components (the slave systems). It has a very limited capacity and, importantly, no storage capacity of its own; it only coordinates.
The phonological loop deals with auditory and verbal information and has two parts: the phonological store (the "inner ear"), which holds spoken words briefly, and the articulatory process (the "inner voice"), which allows maintenance rehearsal of words and holds about two seconds of speech. A full-mark answer states the central executive controls attention with no storage, and that the phonological loop processes auditory information through its two sub-parts.
AQA 20216 marksDescribe the working memory model and explain one piece of supporting evidence.Show worked answer →
A 6-mark item, roughly 4 AO1 and 2 AO2.
Describe: the working memory model (Baddeley and Hitch, 1974) replaces the single STM store with an active multi-component system. The central executive directs attention. The phonological loop processes auditory information (phonological store plus articulatory process). The visuo-spatial sketchpad processes visual and spatial information (visual cache plus inner scribe). The episodic buffer (added 2000) integrates information from the components and links to long-term memory.
Evidence: dual-task studies show that performing two tasks that use the same component (such as two visual tasks) causes interference and impaired performance, but two tasks using different components (one visual, one verbal) can be done together with little interference, supporting separate stores. A full-mark answer describes the components and uses dual-task or case study (KF) evidence. Listing components without evidence loses the AO2 marks.
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Sources & how we know this
- AQA A-level Psychology (7182) specification — AQA (2015)