What do the social influence core studies show about obedience and the causes of collective behaviour?
The social influence core studies: the classic study Bickman (1974) on the social power of a uniform (a situational factor in obedience), and the contemporary study NatCen (2011) on the 2011 English riots (dispositional and situational factors).
A focused answer to the OCR GCSE Psychology J203 social influence core studies, covering the classic study Bickman (1974) on the social power of a uniform and the contemporary study NatCen (2011) on the 2011 English riots, including the aim, method, results, conclusions and evaluation of each.
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What this dot point is asking
OCR wants you to know the two social influence core studies. The classic study is Bickman (1974), showing how a uniform (a situational factor) increases obedience. The contemporary study is NatCen (2011), examining why people took part in the 2011 English riots (a mix of situational and dispositional factors). For each you need the aim, method, results, conclusions and an evaluation.
Bickman (1974): the classic study
- Aim
- To find out whether the social power of a uniform increases obedience to a request in a real-life setting.
- Method
- A field experiment on the streets of New York. A researcher (a confederate) stopped members of the public and gave a small order, such as to pick up litter, give a coin to a stranger for a parking meter, or move away from a bus stop. The key variable was what the confederate wore: a smart civilian jacket and tie, a milkman's uniform, or a guard's uniform that resembled a police officer. Bickman recorded the proportion who obeyed in each condition.
- Results
- People obeyed the guard (authority uniform) much more than the civilian; the milkman fell in between. Obedience to the guard was the highest of the three.
- Conclusion
- A uniform that signals authority increases obedience: people are more likely to obey someone who looks like a legitimate authority. This supports legitimacy as a situational factor in factors affecting social influence.
NatCen (2011): the contemporary study
- Aim
- To find out why people participated in the 2011 English riots (which spread across several English cities), including looting and disorder.
- Method
- An analysis of interviews and data gathered after the riots (a mix of qualitative interviews with people involved and other sources), exploring participants' reasons and motivations.
- Results
- People gave a range of reasons: the excitement and buzz of being involved, the chance to get free goods through looting, anger at the police and authorities, the sense that they could get away with it (because of the crowd and weak consequences), and peer or group pressure.
- Conclusion
- The riots resulted from a mix of situational factors (the opportunity, the crowd, weak policing) and dispositional/social factors (anger, opportunism, wanting to belong), rather than a single cause. This fits the collective and crowd behaviour ideas of deindividuation and group norms.
Evaluating the two studies
Bickman (1974) has the strengths of a field experiment: high ecological validity (real street, real orders) plus the control to show the uniform causes obedience. Its weaknesses are possible ethical issues (people did not consent), the lack of control over extraneous variables on a busy street, and a sample limited to one US city. NatCen (2011) has the strengths of being about a real, important event with rich detail and high ecological validity. Its weaknesses are that it relies on self-report after the event (people may justify or misremember their actions), it is largely descriptive/correlational, and its findings are specific to those riots, so they may not generalise. Together they show obedience and collective behaviour have situational and dispositional causes.
Try this
Q1. Which uniform produced the highest obedience in Bickman (1974)? [1 mark]
- Cue. The guard's (authority) uniform.
Q2. Give two reasons NatCen (2011) found for taking part in the riots. [2 marks]
- Cue. Any two of: excitement, free goods through looting, anger at police, getting away with it, peer pressure.
Q3. State one strength of Bickman's field experiment. [1 mark]
- Cue. High ecological validity (real street and real orders), while still showing the uniform caused obedience.
Exam-style practice questions
Practice questions written in the style of OCR exam questions on this dot point, with worked answer explainers. The year tag is the paper they imitate, not the source.
OCR 20194 marksDescribe the procedure of Bickman's (1974) study of the social power of a uniform. (J203/02, Section A Social influence)Show worked answer →
A 4-mark Describe item rewards the field experiment method and conditions.
Bickman carried out a field experiment on the streets of New York. A researcher (a confederate) stopped members of the public and gave them a small order, such as to pick up litter, give a coin to a stranger for a parking meter, or move away from a bus stop. The key variable was what the confederate was wearing: a smart civilian jacket and tie, a milkman's uniform, or a guard's (security) uniform that looked like a police officer. Bickman then recorded what proportion of people obeyed each order in each uniform.
Markers reward the field experiment in a real street setting, the small orders given, and the manipulation of the confederate's uniform (civilian, milkman, guard).
OCR 20214 marksOutline the findings and conclusion of NatCen's (2011) study of the English riots. (J203/02, Section A Social influence)Show worked answer →
A 4-mark Outline item rewards the key reasons people gave and the conclusion.
NatCen analysed interviews and data from the 2011 English riots to find out why people took part. People gave a range of reasons: the excitement and buzz of being involved, the chance to get free goods through looting, anger at the police and authorities, the sense that they could get away with it (because of the crowd and lack of consequences), and peer or group pressure. The study concluded that the riots resulted from a mix of situational factors (the opportunity, the crowd, weak policing) and dispositional or social factors (anger, opportunism, wanting to belong), rather than a single cause.
Markers reward several reasons people gave for rioting (excitement, free goods, anger at police, getting away with it, peer pressure) and the conclusion that the cause was a mix of factors.
Related dot points
- Conformity and obedience: the difference between them, the main types and reasons for conformity (normative and informational influence), and explanations of obedience to authority.
A focused answer to the OCR GCSE Psychology J203 social influence topic on conformity and obedience, covering the difference between them, the types and reasons for conformity (normative and informational influence), and explanations of obedience to authority.
- Factors affecting conformity and obedience: situational factors (group size, anonymity, task difficulty, presence of an ally, locus of authority) and dispositional factors (personality, including locus of control).
A focused answer to the OCR GCSE Psychology J203 social influence topic on the factors affecting conformity and obedience, covering situational factors (group size, anonymity, task difficulty, presence of an ally and authority) and dispositional factors (personality and locus of control).
- Collective and crowd behaviour: deindividuation, the effect of being in a crowd on behaviour, social loafing, and explanations of why crowds can behave in pro-social or anti-social ways.
A focused answer to the OCR GCSE Psychology J203 social influence topic on collective and crowd behaviour, covering deindividuation, the effect of crowds on behaviour, social loafing, and why crowds can behave in pro-social or anti-social ways.
- Applications of social influence: how social influence research is used to promote pro-social behaviour and independent behaviour, including how people resist conformity and obedience and the value of dissent and social support.
A focused answer to the OCR GCSE Psychology J203 social influence application, covering how research is used to promote pro-social and independent behaviour, how people resist conformity and obedience, and the value of dissent, social support and an internal locus of control.
Sources & how we know this
- OCR GCSE (9-1) Psychology J203 specification — OCR (2017)