OCR GCSE Business topic 3 People overview quiz quiz

Setting the price of products

Designing the company logo

Recruiting and training staff

Producing the goods

The colour and style of the company uniform

The price that is charged to the customers

The choice of which raw material suppliers the firm uses

Discrimination and equal treatment of workers

The number of employees one manager is directly responsible for

The number of separate levels of management within a whole business

The total number of staff employed across the whole business

The physical distance between the head office and a branch

Only at head office by the senior managers

By lower levels, departments or branches

By the firm's regular paying customers

By the government and local councils

It increases the number of management layers

It guarantees higher prices

It reduces mistakes and speeds up decisions

It removes the need for any staff

The full set of day-to-day duties and responsibilities that the job involves

The wages and salaries that are paid to all of the staff

The exact location and address of the main workplace

The skills, qualifications and qualities the ideal candidate should have

It is cheaper and quicker, and the candidate is already known

It always brings completely new ideas and fresh thinking to the firm

It reaches the widest possible pool of outside candidates available

It deliberately avoids motivating any of the existing staff at all

Praise and recognition

Commission

Job rotation

Teamworking

Because motivated staff always demand to be replaced by new workers

Because motivation has no real effect at all on whether the staff decide to leave

Because motivated, valued staff are more likely to stay, lowering costly turnover

Because motivation forces staff to keep working for the business for free

Training provided only for the senior managers of the firm

Training that always takes place at an outside college

Training to teach customers how to use a product they bought

Training given to a new employee when they join the business

It takes place at the normal workplace while doing the role

It always takes place somewhere well away from the normal workplace

It is only ever used to train the most senior managers

It never involves help or guidance from a colleague

1,500

10,000

15,000

150,000