Should a business do the right thing if it costs profit?
The impact of ethical and environmental considerations on businesses: how ethical considerations influence business activity (possible trade-offs between ethics and profit), how environmental considerations influence activity (trade-offs between the environment, sustainability and profit), and the potential impact of pressure group activity on the marketing mix.
A focused answer to Edexcel GCSE Business 2.1.4, covering how ethical and environmental considerations influence business activity, the trade-offs with profit, and the impact of pressure group activity on the marketing mix.
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What this dot point is asking
Edexcel wants you to explain how ethical and environmental considerations influence business activity, the trade-offs these create with profit, and how pressure group activity can affect the marketing mix.
Ethical considerations
Ethical behaviour usually costs more. Paying staff and suppliers fairly, or using fairly-traded materials, is more expensive than choosing the cheapest option, so in the short term profit can fall. This is the ethics-versus-profit trade-off Edexcel highlights. But ethics can also pay: a growing number of customers prefer to buy from responsible businesses, so acting ethically can raise sales, build loyalty and protect reputation, while acting unethically risks customer boycotts and bad publicity.
Environmental considerations
Reducing environmental harm, like ethics, often raises costs: sustainable materials, greener packaging and energy-efficient equipment usually cost more than the cheapest alternatives, so there is a trade-off with profit. But environmental responsibility can also attract the many customers who care about sustainability, improve the brand, and avoid the costs of pollution fines and criticism. Increasingly, customers and the law expect businesses to act, so ignoring the environment is itself risky.
Pressure groups and the marketing mix
Pressure groups can have a real impact. By campaigning, protesting or organising boycotts, they can damage a business's reputation and sales, pushing it to change. The effect often shows up in the marketing mix: a business may change its product (switching to sustainable or ethical materials), change its promotion (advertising its improved behaviour to rebuild trust), or adjust price and place. A business that ignores a strong pressure-group campaign risks lost sales and lasting reputational harm, so many respond by changing how they operate and market themselves.
Try this
Q1. State one way a business could reduce its impact on the environment. [1 mark]
- Cue. Use sustainable or recyclable materials, reduce waste, or use less energy.
Q2. Explain one benefit to a business of acting ethically. [3 marks]
- Cue. It appeals to ethically-minded customers, building sales, loyalty and reputation, and avoids boycotts and bad publicity.
Exam-style practice questions
Practice questions written in the style of Pearson Edexcel exam questions on this dot point, with worked answer explainers. The year tag is the paper they imitate, not the source.
Edexcel 20203 marksExplain one way acting ethically might increase a business's costs. (Paper 2, Section B)Show worked answer →
A 3-mark explain question rewards one point developed through a chain.
For example: acting ethically by paying suppliers a fair price or using fairly-traded materials (point) costs more than buying from the cheapest possible source (because), so the business's costs rise and, unless it raises prices, its profit per sale falls (effect). Application to a context (for example a chocolate maker using fair-trade cocoa) strengthens it.
Markers reward the developed link from the ethical choice to the higher cost. Other valid examples: better pay and conditions for staff, more expensive sustainable packaging. A bare statement caps at one mark.
Edexcel 20229 marksA clothing business is deciding whether to switch to more expensive sustainable materials. Evaluate whether it should make this change. (Paper 2, Section C)Show worked answer →
A 12-style 9-mark evaluate question (Section C) needs a balanced argument and a supported judgement.
For the change: using sustainable materials reduces environmental harm and appeals to the growing number of customers who care about sustainability, which can boost sales, brand image and loyalty, and protects the business from criticism by pressure groups.
Against the change: sustainable materials cost more, raising costs and either squeezing profit margins or forcing higher prices that could lose price-sensitive customers; the benefit depends on whether enough customers will pay more.
A strong answer judges based on the business's customers and brand: if it targets ethically-minded customers who will pay a premium, the change strengthens its position and is worth the cost; if its customers are mainly price-driven, the higher cost may not pay off. The judgement must weigh the trade-off between ethics/environment and profit. Markers reward the balanced evaluation.
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Sources & how we know this
- Pearson Edexcel GCSE (9-1) Business (1BS0) specification — Pearson Edexcel (2017)