CCEA GCSE Hospitality Unit 1 The Hospitality Industry quiz
16questions. Pick an answer and you'll see why right away.
Which of these is part of the commercial sector of the hospitality industry?
What does it mean if a provider is described as residential?
Which of these is a service rather than a product?
Which job is a front-of-house role?
Which of these is a feature of good customer service?
What is the best first step when a customer makes a complaint?
In which type of service is food arranged on the plate in the kitchen and brought to the customer ready to eat?
Which type of service would best suit a railway station kiosk for customers in a hurry?
What is an a la carte menu?
Which factor should be considered when planning a menu?
What is the temperature danger zone in which bacteria multiply fastest?
What is cross-contamination?
Which statement about a food allergy is correct?
Which nutrient is needed for growth and repair of the body?
Which is a healthier cooking method a cafe could use instead of deep-frying?
What is portion control?