Edexcel A-Level Business Theme 3.6 Managing change overview quiz quiz

Sudden, transformational change that overturns how the whole business operates in one go

Change forced on the firm by regulators only, never chosen by managers themselves

Change that never affects staff, leaving roles and working practices untouched

Gradual, continuous change building small improvements over time

The rapid growth of e-commerce overturning traditional retail

Repainting the shop front and refreshing the in-store window displays

A small adjustment to the price of one product line on the shelves

Hiring one extra sales assistant to help out during the busy period

One that never changes its structure or working practices, no matter what happens in the market

One that adapts quickly through a flexible workforce, adaptable structures and an open culture

One that simply has the largest workforce in its industry, regardless of how it is organised

One that deliberately avoids all new technology so its working methods stay completely fixed

Excellent communication of the reasons for change

Strong staff involvement in planning the change

Fear of job loss or the unknown

Generous incentives offered for adapting

Impose the change overnight without any warning so staff have no time to object

Ignore employee concerns entirely and press ahead regardless of how people feel

Reduce all communication about the change so that staff are kept in the dark about it

Consult and involve staff, communicate clearly, and offer training and incentives

A firm that continually acquires knowledge and adapts, treating change as normal

Simply any school, college or other institution whose main purpose is teaching

A firm that never trains its staff and expects them to know everything already

A firm with a rigid culture that resists new ideas and sticks firmly to fixed routines

Larger firms always change faster because they have more resources to throw at it

Larger firms tend to change more slowly due to structure and bureaucracy

The size of a business has no effect at all on how quickly it can change

Only small firms ever resist change, while large firms accept it without question

It always saves the firm money by getting it over with quickly

It has no downside at all, so the faster the change the better

It can cause errors, stress and stronger resistance

It guarantees the change will succeed because there is no delay

To guarantee that no risks at all will ever occur once the plan is written

To deliberately increase the firm's exposure to risk so it learns to cope

To replace the firm's main business plan entirely with a long list of possible threats

To identify threats and rate them by likelihood and impact so they can be prioritised

It costs time and resources and cannot foresee every possible event

It prevents every possible crisis from ever happening to the business

It guarantees the firm will never be disrupted by any external shock

It removes the need for leadership during a crisis once a plan exists