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SQA National 5 Administration and IT Administrative Practices unit quiz quiz

16questions. Pick an answer and you'll see why right away.

  1. Which of these is a typical task of an administrator?

  2. What is the main purpose of a to-do list for an administrator?

  3. Prioritising tasks means an administrator does which tasks first?

  4. Which of these is best described as a skill rather than a personal quality?

  5. Why is accuracy an important attribute for an administrator?

  6. An external customer is best defined as someone who is:

  7. Which of these is an example of a measurable service standard?

  8. Which is a benefit to an organisation of good customer care?

  9. Under the Health and Safety at Work etc. Act, which is a duty of the employer?

  10. Which of these is a responsibility of the employee under health and safety law?

  11. Which method best protects electronic information?

  12. Taking a regular backup of data means the organisation can:

  13. Which is a requirement of data protection legislation?

  14. When organising an event, which task is done BEFORE the event?

  15. Which of these is a follow-up task AFTER an event has finished?

  16. The Display Screen Equipment Regulations are most relevant to which activity?