SQA Higher Administration and IT Communication overview quiz quiz

Send one email to many people at once

Attach a spreadsheet to a message

Sort incoming mail into folders automatically

Add standard contact details to the bottom of a message

Show the audience several slides on one page

Sort and organise incoming mail automatically

Create a relationship between two database tables

Reveal points on a slide one at a time

Cc attaches a file; Bcc adds a signature

There is no difference between Cc and Bcc

Cc is only for managers; Bcc is only for staff

Cc copies others openly; Bcc copies them privately

Schedule meetings and events with times, location and reminders

Permanently delete old emails from the inbox

Calculate totals from a list of figures

Merge a letter with a list of recipients

Read each other's private emails

See each other's free and busy times to arrange meetings without clashes

Avoid using any reminders at all

Stop the organisation from using email

Deletes one of the two clashing appointments automatically

Sends the appointment to everyone in the organisation

Warns when an appointment clashes with an existing one

Converts the appointment into an email attachment

A one-off meeting that will never happen again

Sorting incoming email into folders

A meeting that repeats regularly, set once

Attaching a document to an email

Hold face-to-face meetings between locations without travelling

Store all of its data on paper

Stop staff from ever working remotely

Avoid using the internet completely

Work only when they are all in the same office

Work on the same document at once, with one up-to-date version

Keep many separate, conflicting copies of a document

Avoid backing up their work entirely

Faster communication between staff

The ability to work flexibly from home

Lower travel costs for meetings

Dependence on reliable internet and equipment

They could be hacked or joined by unauthorised people if not protected

They make data impossible for anyone to access

They remove the need to follow data-protection law

They automatically encrypt everything with no action needed

Sharing one password with everyone in the organisation

Leaving online meetings open to anyone with the link

Using strong passwords, encryption and password-protected meetings

Turning off all backups to save space

Share internal information within the organisation

Sell products to the general public

Replace the need for an electronic diary

Store data on paper in filing cabinets

Guaranteeing its reputation can never be harmed

Reaching and engaging customers and promoting the organisation

Removing all need to protect personal data

Making the organisation work offline only

List only the benefits and ignore everything else

Give both benefits and drawbacks, and mention security

Mention only the cost of the equipment

Avoid giving any examples of the technologies