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6. Human resources

5 dot points across 5 inquiry questions. Click any dot point for a focused answer with worked past exam questions where available.

How do people in a business communicate, and what protects them at work?

Communication and employment: methods of internal communication, the importance and barriers to good communication, and the key rights of employees under employment law.
A focused answer to the Eduqas GCSE Business C510 content on communication and employment, covering methods of internal communication, the importance of and barriers to good communication, and the key rights of employees under employment law.
11 min answer →

What makes employees work hard, and how can a business motivate them?

Motivation: the importance of a motivated workforce, financial methods of motivation (pay, bonuses, commission) and non-financial methods (job rotation, enrichment, responsibility, praise), and the effects of motivation on the business.
A focused answer to the Eduqas GCSE Business C510 content on motivation, covering why a motivated workforce matters, financial methods of motivation (pay, bonuses, commission), non-financial methods, and the effects of motivation on a business.
11 min answer →

How is a business organised, and what difference does its structure make?

Organisational structure: hierarchical and flat structures, the chain of command, span of control, levels of hierarchy, delegation, and the effects of structure on communication and motivation.
A focused answer to the Eduqas GCSE Business C510 content on organisational structure, covering hierarchical and flat structures, the chain of command, span of control, delegation, and the effects of structure on communication and motivation.
11 min answer →

How does a business find and choose the right people to employ?

Recruitment and selection: internal and external recruitment, the recruitment process and documents, methods of selection, and the costs and benefits of different recruitment methods.
A focused answer to the Eduqas GCSE Business C510 content on recruitment and selection, covering internal and external recruitment, the recruitment process and documents, methods of selection, and the costs and benefits of each approach.
11 min answer →

Why does a business train its staff, and what are the different ways to do it?

Training and development: induction, on-the-job and off-the-job training, the purpose and benefits of training, the costs of training, and the importance of staff development.
A focused answer to the Eduqas GCSE Business C510 content on training and development, covering induction, on-the-job and off-the-job training, the purpose and benefits of training, its costs, and the importance of developing staff.
11 min answer →