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Ergonomics and human factors

Quick questions on Inclusive and user-centred design: designing for everyone - Edexcel A-Level Product Design

5short Q&A pairs drawn directly from our worked dot-point answer. For full context and worked exam questions, read the parent dot-point page.

What is inclusive design?
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Examples of inclusive features: chunky easy-grip handles (comfortable for weak or arthritic hands but pleasant for everyone), lever taps, large clear labelling, step-free entrances and simple intuitive controls.
What is designing for diversity?
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Inclusive design considers the diversity of users: age (children and older people), size (using anthropometric percentile ranges), and ability (vision, hearing, dexterity, mobility, cognition). Designing for the edges of this range often improves the product for everyone, the "curb-cut effect", where a feature added for one group benefits all (dropped kerbs help wheelchair users, buggies and trolleys alike).
What is q1?
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Define inclusive design. [1 mark]
What is q2?
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State the difference between inclusive design and assistive (specialist) design. [2 marks]
What is q3?
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Give one benefit of a user-centred design approach. [1 mark]

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