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Human Resources

4 dot points across 4 inquiry questions. Click any dot point for a focused answer with worked past exam questions where available.

How do businesses motivate their employees, and why does it matter?

Motivation: the importance of a motivated workforce, financial methods of motivation such as pay, bonuses and fringe benefits, non-financial methods such as job rotation, enrichment and praise, and the link between motivation and productivity.
A focused answer to the WJEC GCSE Business content on motivation, covering why a motivated workforce matters, financial methods such as pay, bonuses and fringe benefits, non-financial methods such as job rotation, enrichment and praise, and the link to productivity.
12 min answer →

How are businesses organised, and how does structure affect the way they work?

Organisational structure: the chain of command, span of control, levels of hierarchy, tall and flat structures, delegation, and centralised and decentralised decision-making.
A focused answer to the WJEC GCSE Business content on organisational structure, covering the chain of command, span of control, levels of hierarchy, tall and flat structures, delegation, and centralised and decentralised decision-making.
12 min answer →

How does a business find and choose the right people to employ?

Recruitment and selection: internal and external recruitment, the recruitment process, the job description and person specification, methods of selection, and the advantages and disadvantages of each approach.
A focused answer to the WJEC GCSE Business content on recruitment and selection, covering internal and external recruitment, the recruitment process, the job description and person specification, methods of selection, and their advantages and disadvantages.
12 min answer →

Why do businesses train their staff, and what employment rights protect workers?

Training, development and employment rights: induction, on-the-job and off-the-job training, the benefits of training, the importance of good communication, and the main employment rights that protect workers.
A focused answer to the WJEC GCSE Business content on training, development and employment rights, covering induction, on-the-job and off-the-job training, the benefits of training, good communication, and the main employment rights of workers.
12 min answer →