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ScotlandBusiness ManagementQuick questions

Management of People

Quick questions on Technology in managing people - SQA Higher Business Management

5short Q&A pairs drawn directly from our worked dot-point answer. For full context and worked exam questions, read the parent dot-point page.

What is training?
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E-learning (online training) delivers training through online courses and modules that staff complete at their own pace and time. It is flexible and cheaper than off-the-job courses, and can be repeated, though it lacks the personal interaction of a trainer and needs self-discipline.
What are advantages?
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time and cost savings (less travel, fewer premises); a wider recruitment pool (location matters less); flexible training; quick access to HR data; and improved work-life balance and motivation from remote working.
What are disadvantages?
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weaker face-to-face communication, teamwork and supervision; staff isolation and difficulty separating work and home; dependence on reliable, secure technology; data-protection duties for employee records; and the challenge of monitoring performance and maintaining the firm's culture.
What is q1?
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Describe two ways technology could be used in the management of people. [2 marks]
What is q2?
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Explain one advantage and one disadvantage of remote (home) working. [4 marks]

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