Eduqas GCSE Business topic area 6 Human resources overview quiz quiz

The line of authority running from the very top to the bottom of a whole business

The number of subordinates a manager is directly responsible for

The total number of separate management levels in a structure

The total number of people the business employs altogether

Many levels of management and a long chain of command

Narrow spans of control and close supervision

A short chain of command and wide spans of control

No managers at all

4

5

8

32

Recruiting a brand new person from outside the business to fill the role

Advertising a job online so that anyone in the public can apply for it

Using a specialist external recruitment agency to find a suitable candidate

Filling a vacancy with someone already employed by the business

To set out the skills, qualifications and qualities the ideal candidate needs

To set out the day-to-day duties and responsibilities of the actual job role itself

To advertise the business widely to the public and attract new paying customers to it

To work out how much pay the employee should receive each month for doing the job

Training carried out while actually doing the real job in the normal workplace setting

Training that can only ever happen after normal work hours have finished for the day

Training away from the normal job, such as a college course or workshop

Training that is given only to senior managers and never to other employees

A bonus

Commission

Profit sharing

Job enrichment

It raises productivity and quality and reduces absence and staff turnover

It always increases the total wage bill that the business has to pay each month

It completely removes the need for the business to employ any managers at all

It guarantees that the business will be able to charge much higher prices for goods

9 weeks

10 weeks

30 weeks

3 weeks

A short chain of command between staff and managers

Sending clear and simple messages between people

A long chain of command that slows and distorts information

Giving regular feedback to staff to check that messages have been understood correctly

The right to set their own rate of pay each year without any agreement from the employer

The right to completely ignore the terms written in their own contract of employment

The automatic right to be given a free company car by their employer when they start work

Protection from discrimination and the right to at least the minimum wage

Employment law protects workers; consumer law protects customers

They are the same

Employment law protects customers; consumer law protects workers

Both only apply to large businesses