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2.3 Making operational decisions

Quick questions on Managing quality - Edexcel GCSE Business

2short Q&A pairs drawn directly from our worked dot-point answer. For full context and worked exam questions, read the parent dot-point page.

What is q1?
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State one cost a business faces if its product quality is poor. [1 mark]
What is q2?
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Explain one way high quality could give a business a competitive advantage. [3 marks]

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