← Leisure, Travel & Tourism syllabus

Northern IrelandLeisure, Travel & Tourism

Unit 1 Understanding the Leisure, Travel and Tourism Industry

7 dot points across 7 inquiry questions. Click any dot point for a focused answer with worked past exam questions where available.

What are the main components of the leisure industry and what does each provide?

The components of the leisure industry: sport and physical recreation, arts and entertainment, countryside recreation, home-based leisure, play, and catering, and the facilities, products, services and activities each provides.
A CCEA GCSE Leisure, Travel and Tourism guide to the components of the leisure industry. Covers sport and physical recreation, arts and entertainment, countryside recreation, home-based leisure, children's play, and catering, with the facilities, products, services and activities each one provides.
13 min answer →

What are the main components of the travel and tourism industry and how do they work together?

The components of the travel and tourism industry: tour operators, travel agents, transport providers, accommodation providers, visitor attractions and online travel services, and how they link to provide and sell travel.
A CCEA GCSE Leisure, Travel and Tourism guide to the components of the travel and tourism industry. Covers tour operators, travel agents, transport providers, accommodation providers, visitor attractions and online travel services, what each does, and how a package holiday is put together and sold.
14 min answer →

What do the terms leisure, travel and tourism mean, and what are the main types of tourism?

The concepts of leisure, travel and tourism: definitions of leisure time, travel and a tourist, and the main types of tourism (domestic, inbound and outbound) and reasons for travel (leisure, visiting friends and relatives, and business).
A CCEA GCSE Leisure, Travel and Tourism guide to the basic concepts. Covers what leisure, travel and tourism mean, the definition of a tourist, the three main types of tourism (domestic, inbound and outbound), and the main reasons people travel: leisure, visiting friends and relatives, and business.
13 min answer →

Why is customer service so important in leisure, travel and tourism, and how are different customer needs met?

Customer service in leisure, travel and tourism: why good customer service matters, the different types of customer and their needs, and how organisations meet those needs and handle complaints.
A CCEA GCSE Leisure, Travel and Tourism guide to customer service. Covers why good customer service matters in a service-based industry, the different types of customer and their needs, how organisations meet those needs, and how complaints should be handled.
13 min answer →

Who owns and runs leisure, travel and tourism organisations, and what are their aims?

Leisure, travel and tourism organisations: the private, public and voluntary sectors, who owns and funds each, their main aims, and examples of organisations in each sector.
A CCEA GCSE Leisure, Travel and Tourism guide to the organisations in the industry. Covers the private, public and voluntary sectors, who owns and funds each, their main aims (profit, service or a cause), and examples such as private hotels and tour operators, council leisure centres, and charities and trusts.
13 min answer →

What is the difference between the products and the services provided by leisure, travel and tourism organisations?

Products and services in leisure, travel and tourism: the difference between products (physical things a customer pays for and takes away) and services (everything else an organisation provides), with examples from across the industry.
A CCEA GCSE Leisure, Travel and Tourism guide to products and services. Covers the difference between products (physical things a customer pays for and takes away) and services (everything else, such as advice, bookings and the experience), with examples from leisure centres, hotels, attractions and travel agents.
12 min answer →

What makes the UK and Northern Ireland attractive as tourist destinations?

Leisure, travel and tourism destinations: the types of destination (seaside, countryside, city and historic), the features that give a destination its appeal, and the UK and Northern Ireland as tourist destinations.
A CCEA GCSE Leisure, Travel and Tourism guide to destinations. Covers the main types of tourist destination (seaside, countryside, city and historic), the natural and built features that give a destination its appeal, and what makes the UK and Northern Ireland attractive places to visit.
13 min answer →