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Northern IrelandHospitalityQuick questions
Unit 2 Reception and Accommodation
Quick questions on Front office and reservations - CCEA GCSE Hospitality
3short Q&A pairs drawn directly from our worked dot-point answer. For full context and worked exam questions, read the parent dot-point page.
What is q1?Show answer
Give two duties of a hotel receptionist. [2 marks]
What is q2?Show answer
Name the four stages of the guest cycle. [4 marks]
What is q3?Show answer
Why is accurate record-keeping important in the front office? [2 marks]
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