← Business Studies syllabus

Northern IrelandBusiness Studies

Unit 2 Human Resources

3 dot points across 3 inquiry questions. Click any dot point for a focused answer with worked past exam questions where available.

How do businesses motivate their staff using both money and other rewards?

Motivation: why motivation matters, financial methods such as wages, salaries, bonuses and commission, and non-financial methods such as job enrichment, teamwork, fringe benefits and praise.
A CCEA GCSE Business Studies guide to motivation. Covers why motivation matters to a business, financial methods such as wages, salaries, bonuses, commission and piece rate, and non-financial methods such as job enrichment, teamwork, fringe benefits, praise and promotion, and how to choose methods that suit the business.
13 min answer →

How does a business find and choose the right people to employ?

Recruitment and selection: the stages of recruitment, the job description and person specification, internal versus external recruitment, and the methods used to select the best candidate.
A CCEA GCSE Business Studies guide to recruitment and selection. Covers the stages of the recruitment process, the job description and person specification, the advantages and disadvantages of internal and external recruitment, and the selection methods a business uses to choose the best candidate.
13 min answer →

How do businesses develop their staff through training and appraisal?

Training and appraisal: induction, on-the-job and off-the-job training, the benefits of training to the business and the employee, and the purpose of staff appraisal.
A CCEA GCSE Business Studies guide to training and appraisal. Covers induction training, on-the-job and off-the-job training and their advantages and disadvantages, the benefits of training to the business and the employee, and the purpose and benefits of staff appraisal.
12 min answer →