CCEA A-Level Health and Social Care AS 1 Promoting Quality Care overview quiz quiz

Maximising profit

Reducing staffing costs

Promoting equality and diversity

Standardising every service user's routine

A two-hour written examination

An internally assessed portfolio (controlled assessment)

A multiple-choice test

An oral presentation only

A salary scale for care workers

A type of care home

A government funding formula

The set of principles that guide everyone working in care

Ofsted

The Care Quality Commission (CQC)

The Regulation and Quality Improvement Authority (RQIA)

The General Medical Council

Share all records freely with colleagues

Store personal information securely and share only with consent on a need-to-know basis

Never keep any records

Post updates about service users online

Service users always control the relationship

Power is always shared equally

Only managers hold any power

The worker holds knowledge, control of routines and resources that the service user depends on

Planning care around the staff rota

Treating every resident exactly the same regardless of need

Planning care around the individual's needs, preferences and choices

Choosing meals for residents without asking them

Children are independent and need no protection

Early years staff are paid more

Children have no rights

Children are vulnerable, so the welfare and safety of the child and partnership with parents are emphasised

The right to be protected from harm and abuse

The right to ignore safety procedures

The right to demand unlimited resources

The right to staff personal information

By removing all choice

By making all decisions for the service user

By offering genuine choice, consultation and access to advocacy

By limiting communication

Treating everyone identically with no adjustments

Actively challenging prejudice and adapting care to individual diversity

Refusing to record any differences between people

Allowing discrimination if it saves time

Codes of practice, national minimum standards and regulation

Ignoring complaints

Avoiding staff training

Keeping policies secret from staff

To discourage service users from speaking up

To protect staff from accountability

To replace inspection

To give service users a route to redress when standards slip

A person who speaks or acts on behalf of a service user who cannot fully speak for themselves

A senior manager who sets budgets

An inspector from the regulator

A family member who has no involvement