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Can the way a question is worded distort what people remember about an event?

Classic study: Loftus and Palmer (1974), Reconstruction of automobile destruction. Aim, method, results and conclusions, evaluation, and links to the cognitive area and eyewitness memory.

An OCR A-Level Psychology answer to the classic cognitive study, Loftus and Palmer (1974) on the reconstruction of automobile destruction. Covers the aim, two laboratory experiments, the leading-question and broken-glass findings, reconstructive memory, evaluation, and links to the cognitive area and eyewitness testimony.

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What this dot point is asking

Loftus and Palmer (1974) is the classic study in the cognitive area for the theme "memory", paired with Grant. You must know the aim, method, results and conclusions of both experiments, evaluate the study, and explain what it tells us about the cognitive area and the reliability of eyewitness memory.

The answer

Aim and method

In Experiment 1, 45 students estimated car speed after the verb in the question varied (smashed, collided, bumped, hit, contacted). In Experiment 2, about 150 participants saw a film, were asked the "smashed", "hit" or no speed question, and a week later were asked whether they had seen broken glass (there was none).

Results and conclusions

Evaluation

  • Reliability and control. A standardised lab procedure with the same films makes the study highly replicable, and the controlled IV supports a clear cause-and-effect claim.
  • Internal validity. High, because confounding variables (the film, the timing) were controlled, isolating the effect of the verb.
  • Ecological validity. Low: watching a film clip is unlike witnessing a real, emotionally arousing accident, so the findings may not transfer fully to real crimes.
  • Sample. Students may be unrepresentative (less experienced drivers, more prone to demand characteristics).
  • Application. The finding has major real-world value for police interviewing and the cognitive interview, showing why leading questions must be avoided.

Examples in context

Example 1. Why this study defines the cognitive area. The cognitive area treats the mind as an information processor whose internal representations can be studied experimentally. Loftus and Palmer show memory is not a passive recording but an active reconstruction shaped by later input, exactly the kind of internal mental process the cognitive area investigates. This is why OCR uses it as the classic memory study.

Example 2. The contrast with Grant. Loftus and Palmer is paired with Grant et al. (1998), who studied context-dependent memory. Where Loftus and Palmer show memory can be distorted by misleading information, Grant shows memory is improved when the recall environment matches the learning environment. Comparing them shows two ways memory depends on factors beyond the original event, the classic-contemporary comparison the exam asks for.

Try this

Q1. State the experimental design used by Loftus and Palmer. [1 mark]

  • Cue. Independent groups (different participants in each verb condition).

Q2. Explain what is meant by a leading question, using an example from the study. [2 marks]

  • Cue. A question whose wording suggests a particular answer; for example asking how fast cars were going when they "smashed" rather than "hit" pushes estimates higher.

Q3. Explain what the broken-glass result suggests about memory. [3 marks]

  • Cue. Because the "smashed" group falsely reported glass a week later, the post-event wording was integrated into the stored memory, showing memory is reconstructive rather than a fixed recording.

Exam-style practice questions

Practice questions written in the style of OCR exam questions on this dot point, with worked answer explainers. The year tag is the paper they imitate, not the source.

OCR 201910 marksDescribe the two experiments carried out by Loftus and Palmer (1974). [10 marks]
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A description item covering both experiments (AO1).

Experiment 1: 45 student participants watched films of car accidents, then estimated the speed of the cars after being asked, "About how fast were the cars going when they ___ each other?" The verb varied across five conditions: smashed, collided, bumped, hit or contacted. Mean speed estimates rose with the intensity of the verb, from about 31.831.8 mph for "contacted" to about 40.540.5 mph for "smashed".

Experiment 2: about 150 participants watched a film of a car accident, then a third were asked the "smashed" question, a third the "hit" question, and a third (control) were not asked about speed. A week later all were asked whether they had seen any broken glass (there was none). Those asked the "smashed" question were more than twice as likely to report broken glass (about 3232 per cent) as the "hit" group (about 1414 per cent) or control (about 1212 per cent).

Markers reward both procedures (the leading-question verbs in Experiment 1, the broken-glass follow-up in Experiment 2) and the key figures showing the effect of wording.

OCR 202112 marksDiscuss the validity of Loftus and Palmer's (1974) study as an explanation of real eyewitness memory. [12 marks]
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An evaluation focused on validity (AO3) using method to support points.

Against validity: the study used film clips watched in a lab, not a real accident, so participants lacked the emotional arousal of a genuine event, lowering ecological validity; the sample was students, who may be less experienced drivers and more susceptible to demand characteristics; and the artificial task may have encouraged guessing.

For validity: the high control allowed a clear cause-and-effect demonstration that leading questions alter recall, the procedure was standardised and replicable, and the effect has been supported by later real-world work, so the core finding about post-event information is robust.

A strong answer concludes that the study reliably demonstrates that leading questions can distort memory, but its artificiality limits how confidently the exact effect sizes generalise to real, emotionally charged crimes. Markers reward developed validity points on both sides with a judgement.

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