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EnglandBusiness

People in Organisations

5 dot points across 5 inquiry questions. Click any dot point for a focused answer with worked past exam questions where available.

How do businesses manage relations with their workforce, and what is HR strategy?

Employee relations and communication; trade unions and collective bargaining; methods of resolving workplace disputes; hard and soft HR approaches; flexible working and the changing workforce; and HR strategy and its link to corporate objectives.
A focused answer to the Eduqas A-Level Business statement on employee relations and HR strategy. Covers employee relations and communication, trade unions and collective bargaining, resolving workplace disputes, hard and soft HR, flexible working and the changing workforce, and HR strategy and its link to corporate objectives.
12 min answer →

What is the difference between leadership and management, and which style works when?

The distinction between leadership and management; leadership styles, including autocratic, democratic, paternalistic and laissez-faire; the factors influencing the choice of style; the role of managers; and the link between leadership and business performance.
A focused answer to the Eduqas A-Level Business statement on leadership and management. Covers the distinction between leadership and management, leadership styles (autocratic, democratic, paternalistic, laissez-faire), the factors influencing the choice of style, the role of managers, and the link between leadership and performance.
12 min answer →

What motivates employees, and how do businesses put motivation theory into practice?

Theories of motivation, including Taylor, Maslow, Herzberg and Mayo; financial motivators such as piece rate, commission and bonuses; non-financial motivators such as job enrichment, empowerment and teamworking; and the link between motivation and productivity.
A focused answer to the Eduqas A-Level Business statement on motivation. Covers the theories of Taylor, Maslow, Herzberg and Mayo, financial motivators (piece rate, commission, bonuses), non-financial motivators (job enrichment, empowerment, teamworking), and the link between motivation and productivity, with a worked labour-productivity calculation.
13 min answer →

How are organisations structured, and how does structure affect performance?

Organisational structures and design; hierarchy, span of control, chain of command, levels of hierarchy, delegation, centralisation and decentralisation; tall versus flat structures; workforce planning; and the link between structure and business performance.
A focused answer to the Eduqas A-Level Business statement on organisational structure and design. Covers hierarchy, span of control, chain of command, delegation, centralisation and decentralisation, tall versus flat structures, workforce planning, and the link between structure and performance, with a worked span-of-control calculation.
12 min answer →

How do businesses recruit, select and train the right people?

The recruitment and selection process; internal versus external recruitment; methods of selection; induction, on-the-job and off-the-job training; the costs and benefits of training; labour turnover and retention; and the link to business performance.
A focused answer to the Eduqas A-Level Business statement on recruitment, selection and training. Covers the recruitment and selection process, internal versus external recruitment, methods of selection, types of training, the costs and benefits of training, labour turnover and retention, and the link to performance, with a worked labour-turnover calculation.
12 min answer →