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3.2 Managers, leadership and decision-making

3 dot points across 3 inquiry questions. Click any dot point for a focused answer with worked past exam questions where available.

How do managers use data and decision trees to make better decisions?

Scientific versus intuitive decision-making, the value and limitations of data in decision-making, opportunity cost, and how to construct and interpret a decision tree including expected values.
A focused answer to AQA A-Level Business 3.2, covering scientific versus intuitive decision-making, the value and limitations of data, opportunity cost, and how to construct and interpret a decision tree including expected values.
11 min answer →

What is the difference between management and leadership and which style works best?

The distinction between management and leadership, the main leadership styles (autocratic, paternalistic, democratic and laissez-faire), the Tannenbaum and Schmidt continuum, and the factors that influence the choice of style.
A focused answer to AQA A-Level Business 3.2, covering the distinction between management and leadership, the main leadership styles, the Tannenbaum and Schmidt continuum, and the factors that influence the choice of leadership style.
10 min answer →

How do managers manage the competing needs and influence of stakeholders?

The needs of different stakeholder groups, how their influence varies, the stakeholder mapping of power and interest, methods of managing stakeholder relationships, and resolving conflict between groups.
A focused answer to AQA A-Level Business 3.2, covering the needs of different stakeholder groups, how their influence varies, stakeholder mapping of power and interest, methods of managing stakeholder relationships, and resolving conflict between groups.
10 min answer →